We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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Honestly speaking through a very hard time with loosing my Father the staff at Grace Memorial went way above and beyond to make our family feel comfortable and every detail completed. I would recommend them to anyone and feel assured your loved one and your wishes will be taken care of completely with honor and respect! Thank you all!Donna M. April 02, 2018
OMG, Scott. I just looked into my father's bag from you and found the beautiful book, cd, and thank you cards! I'm speechless with the way you all took care of everything and can not even say Thank You enough! You all are precious people to me always! Thank you so very, very, much. Happy Easter!Backman Family April 02, 2018
Recently my husband and I wanted to put flowers on the graves of my mom, stepdad and aunt. I was able to place the flowers on my mother's grave, but we were unable to remove the vase for my aunt's grave so I contacted the office for assistance. A pleasant person, Crystal came to assist us but unfortunately, she was unable to open the vase either. She said she would keep the flowers in a vase in her office until the next day when one of the maintenance workers would be available to unscrew the vase and she would place the flowers in a vase and send us a picture. She invited us to pass by the office as we left and she would show us the vase. When we stopped at the office she informed the groundskeeper (Chris) was on his way over to unscrew the vase and she would place the flowers in the vase that day for us, take a picture and text the picture to us, as I wanted to share with my aunt's son. About an hour later we received a text message with a picture of the flowers on the grave. Since we were still in the area we stopped by to personally thank her and Juli for all there assistance. The staff is most helpful and the grounds are well kept. The kindness they showed was most appreciated; the staff went above and beyond to help us.Kim D. August 13, 2017
Dear Scott, You both did an excellent job representing what you do and Grace Memorial, respectfully. I've mentioned that to several family members in conversations this week regarding my father. The family appreciates it. Warmly,John C. July 07, 2017
Thank you to the Maintenance/Groundskeeper that helped me locate a grave of someone I had not visited in years. Very sweet person.Cheryl G. May 30, 2017
Jim McMichael has been fantastic helping us through this difficult time. He went way above and beyond the usual duties. He listened to every word we said about my husband and created an online tribute that reflected my husband beautifully. Jim and his staff fought hard on our behalf to get paperwork signed by people at the hospital. Thank you, Jim and your staff.Judy M. May 19, 2017
When my grandson passed away we went to grace Memorial. The people there were great. They were kind and answered all our questions. They were passionate people with a big heart. Burying my grandson was the hardest thing I had to do, but they were there every step of the way to make sure my family was being taken care of.Patricia C. April 20, 2017
Professional and easy to make arrangements. In-house catering for the reception was very convenient!Rhonda M. April 19, 2017
I would like to THANK Jim McMichael, for the wonderful service, respect and fantastic job, he and his staff performed for Fred. We could not be HAPPIER in such a difficult time. Jim was concerned about the few pictures I provided him, but with no children, really how many pictures can you see of one couple, (smile). Thank you again, and if you would like to use me for a referral, feel free.Debi D.L. April 01, 2017
Just a short note to tell you how much I appreciated the service that Sandra Bonilla provided to me in working out the final arrangements for my aunt, E. N. Trying to make such arrangements from so far away (NC) is difficult, but Sandra made it a "breeze." She took care of everything from flowers to urn to minister. I have nothing but high praise for her assistance. She is truly a gem, and I hope she is with you for a long time! Many thanks and regardL.L.
Sandra and Angela, I wanted to write a short note to say "thank you" to you both along with your staff for the wonderful job you all did for my mother's funeral (B. M. LM.). Your attention to every detail made it a lot easier on our family. The photo slide show was also very nice and it was a wonderful tribute to our beloved mother and grandmother. It was a very difficult time for our family but you helped us to get through it. Thanks again!J. & C. LM
Thank you for changing the date markers, I really appreciate how quickly it was done.Mrs. D
I wanted to thank you for all you did to make a very difficult situation into a celebration of life for our family. The golf cart was so much a part of him. You also found the one that he chose! Thank you again,Sue E. April 16, 2018
My daughter is buried there and the garden is always clean and neat.Cyndy A January 01, 2018
Thanks, Scott, much appreciated. Thanks again for everything. Everyone at Grace was warm, friendly and professional. It made a difficult time much more bearable.Mike August 07, 2017
Hi, Dawn. Tammy and I were at Grace Memorial over the Memorial holiday. A brief trip but very happy to find their headstones placed and how nice their graves looked. We want to say thank you for all of your guidance and energy put into our Mother's headstone and for dealing with dad's lithograph work that was done. We placed an arrangement of silks in their urn flower vase. It was so nice to have a place to put our flowers. We didn't stop in as it looked as if there was a family funeral being put together and truthfully we were emotional. We also placed flowers on other families of ours who are in the crypt vaults. We visited 6 family members graves on this trip.Anonymous June 07, 2017
I want to thank Julie for her help in making pre-arrangement s for dear friends .. she was so helpful and professional.Regina O. May 24, 2017
Thank you so much to Mr. Jim McMichael and his staff for doing an outstanding job working with my family in coordinating the funeral of my father Richard. The ceremony was personalized to represent my dad very well and the staff was very responsive and patient. This is a situation no one wants to ever go through, but it's so helpful to work with people who aim to make it the best experience possible.Carly B. G. April 27, 2017
What a peaceful place. Very well maintained. Staff has always been very friendly. I have visited my Grandparents, Mom and Uncle several times since August and I very at peace while visiting my loved ones... thank you.Sheryl B. April 14, 2017
You didn't know this thing Inception of cathedrals monuments and funeral homes in the 17 hundreds they were designed to be just like parks where buy family friends and come gather Remember The Departed and a tranquil peaceful setting Grace Memorial is such a place peaceful tranquil commune with the Departed it's also an excellent place to commune with nature.Kippvetti L. April 04, 2017
Everything that Scott and Kara did handling my mother's (V.L.) funeral was the best. From the Visitation to the Burial and the Deacon couldn't have gone more smoothly or professionally. I want to say thanks to all of them for the great job they did for my mother. THANKSJ.D.
Gentleman Where is it written that at the most horrific time of a person's life, the death of a loved-one that those with whom you deal are to be compassionate & caring ? Well, in my opinion, it is written clearly in your organizations Book of Dignity. After an unexpected & unwanted circumstance dealing with a funeral home we thought had such traits, we unfortunately learned otherwise. My husband & I turned to you with hope 'of assistance. You came thru with flying colors. Mr. Diguglielmo. and your Sales Mgr. are a credit to your facility. Frank was most thorough & caring , assisting us with the purchase of my mother's grave site. To have an individual lake the time to listen to our woes, and not only be interested in getting the deal closed, was far more than we expected, since that was our mis-fortune with the other company. His professionalism & compassionate ways made the process, from obtaining the grave site, grave side service, to the purchasing of the marker, more pleasant than one would imagine. Thank you. does not truly express our feelings. Ed. assisted us with the acquisition of Mom's grave marker. His complete explanation of the product & process was assuring, that everything w i l l he done correctly. I le took the time to be sure we were satisfied, making the decision much easier to make. Thank you. again. It is unfortunate that we must come across situations like this, when you try to not allow logic to be clouded by emotions. Your staff gave us the breathing room we needed to make a sound decision, and that is greatly appreciated. Thank you form the bottom of our hearts, you made a sad time, tolerableH.R.
Thanks for all you did for A.M.K. and helping me with all I needed to be doing. All the kindness and words cant express the joy and caring and love you showed S. and me. I am so blessed God put all of my amazing life and you the most especially A.A. and all the wonderful bodies you watch over everyday. Know A. is watching down on you'll knowing the love and care that goes in all you do. You will be in my thoughts and heart and prayers. Thank you for all your compassion. You are amazing.D.B.